| Quantitative research
is the measurement of attitudes and behaviors on the
part of large samples of consumers. Although there are
many quantitative methods, they all employ the principle
of risk reduction through data collection from large
numbers of people.
Some of the types of quantitative studies we have used
with great success are:
- Design Surveys
- Concept Studies
- Consumer Profile Studies
- Brand and Advertising
- Awareness Studies
- Brand Equity Studies
- Advertising Communications Studies
- Attitude, Awareness,and Usage Studies
- Pricing Studies
- Segmentation Studies
- Retail Store Surveys
Design
Surveys
Design Surveys are the only effective way to develop
and select new designs for introduction.
- Quantitative design surveys are valuable because
consumers lack the vocabulary to explain their visual
preferences.
- It is only through “voting” by a large
number of consumers that design introductions enjoy
their maximum possible potential.
- Design Research has developed proprietary analysis
mechanisms to interpret the results of design surveys.
Application of the findings from these types of studies
have been proven consistently with successful product
performance in the marketplace by current Design Research
LLC clients.
New
Product Concept Studies
Concept studies measure consumer reaction to new product
ideas.
- The ideas may be in very early stages in which only
a verbal description is used or they may be in some
stage of prototype development in which consumers
react to a physical sample.
- While design may be an element of concept studies,
it is not a requirement.
- Often the decision as to when to do a concept test
is most properly made based on the escalating cost
of going to each stage of product development.
- The larger the commitment at each stage, the greater
the appropriateness of consumer response to the concept.
Consumer
Profile Studies
Current Customer profile studies:
- Return the highest value for the dollar.
- By mailing surveys to an existing consumer population
using a brand's owner database, marketers can get
answers to many questions, thus yielding much information
for a comparatively modest investment.
Target Consumer profile studies
- Mailings (via list acquisition), or in-mall intercept
studies (per demographic criteria).
- Marketers gain important insight into the thinking
of their target market who are not yet their consumers.
Brand
Awareness and Equity Studies
Brand and Advertising Awareness Studies:
- Most often conducted by telephone, these studies
identify how well known a brand and/or its advertising
is among national and target audiences.
Brand Equity Studies:
- Identify what people think of when they think about
a brand.
- Usually include a component that measures the difference
between consumers’ ideal brand attributes and
their perceived brand attributes; enabling marketers
to alter messages to better suit consumer needs.
Advertising
Studies
Advertising Communications Studies:
- Diagnostic explorations of the messages received
from advertising on the part of target consumers.
- Highlight the difference between what is being said
and how it is interpreted by consumers.
Attitude, Awareness and Usage Studies:
- Provide information on product and market segments.
- Deliver a comprehensive understanding of how consumers
use products in a category, what they believe about
the category and products and, usually, what unmet
needs they have associated with the category.
Pricing
Studies
Pricing Studies:
- Enable marketers to arrive at the optimized price
for a product.
- Identify price elasticity curves and minimize internal
product line cannibalization.
Market
Segmentation Studies
Segmentation Studies:
- Portraits of markets which identify independent
consumer segments and their characteristics.
- Enable more carefully targeted product development
and marketing programs.
Retail
Shopper Surveys
Retail Store Surveys:
- Measure customer satisfaction, reasons for visit,
purchase, frequency of visit, shopper demographics,
etc.
- Can lead to dramatic retail format changes, and
can also be enhanced through the use of geo-demographic
information for store modeling and store location
analysis.
Distribution
Channel Selection Studies
Coming soon!
On-Line
Studies
Recommended on-line survey applications:
- Web Site Visitor Surveys
- Customer Satisfaction Surveys
Advantages of on-line survey applications:
- Speed-answers can be available overnight if traffic
permits.
- Responsiveness-survey questions can be changed overnight
to address changing needs.
- Low cost per interview.
- Graphic summaries are "published" and
distributed by email.
- Visitor name capture capacity in order to build
client databases.
- Open-ended question capability.
Sample
Internet Survey
Coming soon!
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